Our Research Process

A rigorous 5-step execution framework combined with multi-stage verification controls to deliver clean, uncompromised, and actionable qualitative insights.

The 5-Step Quality Framework

We follow a disciplined workflow from initial project alignment to final deliverable distribution.

1

Project Brief & Screener Design

We align with your research objectives, study scope, and targeted respondent criteria. Our operations managers draft a detailed recruitment screener containing behavioral, demographic, and exclusion filters to ensure perfect participant alignment.

2

Multi-Channel Sourcing

Rather than using over-sampled online panels, our regional fieldwork recruitment teams source candidates through target-specific snowballing, hospital registries, corporate references, and rural networks.

3

Rigorous Double Verification

Every participant selected by the field team undergoes a second, independent check-call by a quality supervisor. We verify socio-economic classification (SEC) parameters, job credentials (using ID/email validation), and check history databases to ensure zero professional respondent participation.

4

Moderation & A/V Recording

Interviews and focus groups are facilitated by experienced, bilingual moderators. Sessions are captured on high-definition audio-visual systems with dual backups. If required, we host clients behind viewing mirrors or via secure live streams.

5

Clean Deliverables & Compliance

Our transcriptionists transcribe audio logs into clean transcripts. Quality managers review all files against verbatim logs. The final transcripts, audio-visual files, and incentive payout logs are packaged and delivered securely.

Uncompromising Quality Controls

Roots Research operates in strict compliance with the **ICC/ESOMAR International Code on Market and Social Research**. We guarantee participant confidentiality, protect personal data, and maintain transparent records throughout the study.

Our databases are refreshed quarterly, and we enforce a mandatory six-month cooling-off period for all qualitative respondents to prevent participation bias and professional survey-taking behaviors.

Our Quality Checks include:

  • 100% Telephone or Video Back-Checks
  • Professional Identity Verification (LinkedIn/ID check)
  • Past Participation Log Cross-Checking
  • Random Transcript Verbatim Auditing
  • Secure Cloud File Encryption & Storage

Need Compliant Qualitative Execution in India?

Review our quality policies or partner with us for secure, ESOMAR-compliant fieldwork execution.

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